Free call volume heatmap template.
Shows the shape of a typical week so everyone understands why the roster looks the way it does: each square is an hour of calls, darker means busier. The note on the left calls out the peak and what's being done about it. Shade the squares from your own call data each month.
Free to use. Opens in the screen designer so you can change anything.
- Free on every plan, including the Free plan
- No watermark
- No credit card needed
What's included
- Landscape, 1920 × 1080 (Full HD)
- Subtle entrance animations
- Every word, colour, photo and position can be edited
- Free to use on every POMP plan, with no watermark
Make it yours
- Replace the sample words, prices and times with your own.
- Swap the photos for your own, or generate new ones with POMP AI.
- Match your brand colours and add your logo.
- Add it to a playlist alongside your other screens and schedule when it shows.
What the screen says
The call volume heatmap template comes with sample wording for contact centres, sales floors and operations teams, so you only need to change the details. Out of the box it reads:
- LAST FOUR WEEKS
- When the phones ring
- calls an hour on Monday from 9 to 11am, our busiest stretch
- Six extra people rostered on Mondays from next week.
- Quiet
- Busy
- HOUR STARTING
Good for: call volume, heatmap, forecast, workforce, rostering, peaks.
Show it on your TV
Put the call volume heatmap template on a TV with an Apple TV, an Android TV or Google TV box, an iPad or any web browser. Install the free POMP app, type the pairing code it shows into your dashboard, and add this design to the screen's playlist.
Call volume heatmap template questions
Is the call volume heatmap template free?
Yes. The call volume heatmap template is free on every POMP plan, including the Free plan, with no watermark and no credit card needed. Create an account and it opens in the screen designer ready to edit.
Can I show the call volume heatmap template on an Apple TV?
Yes. Install POMP from the App Store on an Apple TV, pair it with the code it shows, and add this design to the screen's playlist. It also plays on Android TV and Google TV boxes, iPads and any web browser using the POMP web player.
What size is the call volume heatmap template?
It's a landscape design at 1920 × 1080 pixels (Full HD), which suits any normal TV. It scales up cleanly on 4K screens, and text is sized to read from across the room.
Can I change the wording, prices and photos?
Yes. Every word, price, time, colour and photo in the call volume heatmap template can be changed in the POMP designer. Swap in your own photos or your logo, and the screen updates as soon as you save.
What else is there for contact centres, sales floors and operations teams?
There are 20 free templates for contact centres, sales floors and operations teams, and more than 1060 across every sector. You can also describe a screen to POMP AI and get a design in seconds.
More dashboards templates
Use this template for free.
Create a free POMP account and the call volume heatmap template opens in the designer, ready for your words and photos. No watermark, no credit card.