Free iT service desk board template.
A wallboard for an internal IT service desk: a red banner for the current major incident, open tickets by priority, a status list for key systems and the day's raised and resolved counts. Clear the banner when the incident closes and update the systems list to match your own.
Free to use. Opens in the screen designer so you can change anything.
- Free on every plan, including the Free plan
- No watermark
- No credit card needed

What's included
- Landscape, 1920 × 1080 (Full HD)
- Live clock that keeps time on the screen
- Subtle entrance animations
- Every word, colour, photo and position can be edited
- Free to use on every POMP plan, with no watermark
Make it yours
- Replace the sample words, prices and times with your own.
- Swap the photos for your own, or generate new ones with POMP AI.
- Match your brand colours and add your logo.
- Add it to a playlist alongside your other screens and schedule when it shows.
What the screen says
The iT service desk board template comes with sample wording for contact centres, sales floors and operations teams, so you only need to change the details. Out of the box it reads:
- IT SERVICE DESK · EXT 4400
- Email delays for all staff
- Engineers are on it. No need to log a ticket. Next update 10:30am.
- OPEN TICKETS
- Critical
- High
- Normal
- Requests
- TODAY
- raised
- resolved
- fixed first time
- SYSTEMS
Good for: it service desk, helpdesk, tickets, incident, system status, sla.
Show it on your TV
Put the iT service desk board template on a TV with an Apple TV, an Android TV or Google TV box, an iPad or any web browser. Install the free POMP app, type the pairing code it shows into your dashboard, and add this design to the screen's playlist.
IT service desk board template questions
Is the iT service desk board template free?
Yes. The iT service desk board template is free on every POMP plan, including the Free plan, with no watermark and no credit card needed. Create an account and it opens in the screen designer ready to edit.
Can I show the iT service desk board template on an Apple TV?
Yes. Install POMP from the App Store on an Apple TV, pair it with the code it shows, and add this design to the screen's playlist. It also plays on Android TV and Google TV boxes, iPads and any web browser using the POMP web player.
What size is the iT service desk board template?
It's a landscape design at 1920 × 1080 pixels (Full HD), which suits any normal TV. It scales up cleanly on 4K screens, and text is sized to read from across the room.
Can I change the wording, prices and photos?
Yes. Every word, price, time, colour and photo in the iT service desk board template can be changed in the POMP designer. Swap in your own photos or your logo, and the screen updates as soon as you save.
What else is there for contact centres, sales floors and operations teams?
There are 20 free templates for contact centres, sales floors and operations teams, and more than 1060 across every sector. You can also describe a screen to POMP AI and get a design in seconds.
More dashboards templates
Use this template for free.
Create a free POMP account and the it service desk board template opens in the designer, ready for your words and photos. No watermark, no credit card.


