Free say this, not that template.
A weekly coaching poster for the floor or the kitchen: three common phrases that frustrate customers, each paired with a better line to use instead. Quality coaches can rotate the pairs each week to match what they're hearing in call reviews.
Free to use. Opens in the screen designer so you can change anything.
- Free on every plan, including the Free plan
- No watermark
- No credit card needed
What's included
- Portrait, 1080 × 1920 (vertical TV or kiosk)
- Subtle entrance animations
- Every word, colour, photo and position can be edited
- Free to use on every POMP plan, with no watermark
Make it yours
- Replace the sample words, prices and times with your own.
- Swap the photos for your own, or generate new ones with POMP AI.
- Match your brand colours and add your logo.
- Add it to a playlist alongside your other screens and schedule when it shows.
What the screen says
The say this, not that template comes with sample wording for contact centres, sales floors and operations teams, so you only need to change the details. Out of the box it reads:
- QUALITY TIP OF THE WEEK
- Say this, not that.
- INSTEAD OF
- That's not my department.
- Let me find the right person and stay on the line with you.
- You'll have to call back.
- I'll ring you back by 3pm today.
- Calm down.
- I can hear this has been really frustrating.
Good for: quality, coaching, call scripts, customer experience, tip, portrait.
Show it on your TV
Put the say this, not that template on a TV with an Apple TV, an Android TV or Google TV box, an iPad or any web browser. Install the free POMP app, type the pairing code it shows into your dashboard, and add this design to the screen's playlist. It's a portrait design, so set the screen to portrait in the dashboard and mount the TV on its side.
Say this, not that template questions
Is the say this, not that template free?
Yes. The say this, not that template is free on every POMP plan, including the Free plan, with no watermark and no credit card needed. Create an account and it opens in the screen designer ready to edit.
Can I show the say this, not that template on an Apple TV?
Yes. Install POMP from the App Store on an Apple TV, pair it with the code it shows, and add this design to the screen's playlist. It also plays on Android TV and Google TV boxes, iPads and any web browser using the POMP web player. This template is portrait, so set the screen to portrait in the dashboard and mount the TV on its side.
What size is the say this, not that template?
It's a portrait design at 1080 × 1920 pixels, for a TV mounted on its side, a totem or a kiosk. Text is sized to read from a few metres away.
Can I change the wording, prices and photos?
Yes. Every word, price, time, colour and photo in the say this, not that template can be changed in the POMP designer. Swap in your own photos or your logo, and the screen updates as soon as you save.
What else is there for contact centres, sales floors and operations teams?
There are 20 free templates for contact centres, sales floors and operations teams, and more than 1060 across every sector. You can also describe a screen to POMP AI and get a design in seconds.
More dashboards templates
Use this template for free.
Create a free POMP account and the say this, not that template opens in the designer, ready for your words and photos. No watermark, no credit card.